Shipping

Shipping

Last updated: 21 October 2026

Made to order

Every item is printed on demand by my print-on-demand partner (Printful) once you order. Nothing is pre-made, which reduces waste. It also means orders take a little longer than off-the-shelf items.

  • Production time: usually 2–5 business days before your order ships (it can be longer around holidays and big sales).
  • Shipping time: depends on where you are (see below).
  • Your order may be made and shipped from a facility outside Australia, and items in one order may arrive in separate parcels.

Where I ship and how long it takes

Destination Estimated delivery Shipping cost
Australia, USA and most other countries Usually up to about 3 weeks from order to delivery Calculated at checkout

Shipping costs are shown in your cart before you pay. Shipping is included in your single checkout payment, and the cost is shown before you pay. Where a product can't ship to your country, checkout will tell you. Delivery times are estimates from the carrier and aren't guaranteed.

Prices and currency

All prices are in US dollars (USD). If you pay in another currency, your bank or PayPal may charge conversion fees. DFARTWORK is not currently registered for GST, so no GST is charged.

Customs, duties and taxes (international orders)

  • Orders sent outside the country they ship from may attract import duties, VAT/GST or courier handling fees. These are set by your country, are not included in my prices, and are paid by you on delivery unless shown otherwise at checkout.
  • EU: VAT is charged on all imports, so expect to pay VAT plus a carrier fee on delivery.
  • If you refuse to pay the charges and the parcel is returned, I can't refund the original shipping cost.

Tracking

You'll get a shipping confirmation email with tracking (where available) once your order ships. Check your spam folder if you can't find it.

Lost, late or damaged parcels

If your order hasn't arrived 5 business days after the estimated delivery date, or arrives damaged, email [email protected] with your order number (and photos if damaged). I'll sort out a replacement or refund. See the Refunds & Returns page.

Wrong address

Please check your address carefully at checkout. If a parcel can't be delivered because the address was wrong or incomplete, I can resend it, but you'll need to pay the reshipping cost.

Contact

Dale Forward, trading as DFARTWORK, ABN 96 290 691 134, Newcastle NSW, Australia. Email: [email protected]